CalHop Business and Enterprise
Accounts, authority and company access
Use your own verified work email and keep your password private. Do not share a Business login. You must be authorised to create or manage the company, invite its members, connect its CRM and share its information. Company access depends on your role, assigned travelling seat and the company's current access status. Company owners and authorised administrators can manage memberships and view company reports as explained in Business privacy.
Five-day trial
New companies receive a five-day Business trial with five travelling seats and one administrator-only account. The administrator-only account is for company administration and reports; recording trips requires a travelling seat. The trial starts when the company is created. It does not automatically convert to a paid subscription, and saving a plan preference does not authorise a charge. Features that require an active trial or subscription may stop when that access expires.
Business subscriptions and cancellation
To start a paid Business subscription, an authorised company owner or billing administrator must separately confirm the plan, billing period, travelling-seat quantity and total. The price and terms shown before confirmation apply. Business web subscriptions are processed through Stripe and may renew until cancelled under the terms shown at purchase. Owners and billing administrators can use the Business billing portal to manage a purchased subscription, update payment details and request cancellation. Seat changes and any resulting charges must be reviewed before confirmation.
An existing Apple or Google subscription is separate. Joining a company, deleting an account, removing a member or uninstalling the app does not automatically cancel that person's app-store subscription. Manage it through the store that sold it. Check that your Business access is active before changing existing cover. Contact support@calhop.com.au for billing or refund assistance. Nothing in these terms limits rights that cannot lawfully be excluded.
Trip records, reports and connected services
You are responsible for checking entered kilometres, elapsed time, destinations, contacts and report recipients. Business does not automatically capture GPS mileage. Reports reflect the records provided and are not a guarantee of tax, reimbursement or record-keeping compliance. Only connect CRM accounts and disclose company or client information you are authorised to use. Provider permissions, available fields and service availability can limit CRM results.
Beta and Enterprise availability
Business is being tested, and app-store releases may not yet include its mobile features. TestFlight availability is separate from the public App Store release. Enterprise is available by enquiry: pricing, integrations, onboarding, support and any additional features must be agreed in a proposal. An advertised starting price or enquiry does not create an Enterprise subscription.
Last updated: 23 October 2026
These Terms of Use (“Terms”) govern your use of the CalHop mobile application, website, and related services (“CalHop”, “we”, “us” or “our”).
By downloading, accessing, or using CalHop, you agree to these Terms. If you do not agree, please do not use CalHop.
1. About CalHop
CalHop is a travel planning app designed to help users seamlessly integrate their calendar events with navigation assistance for smoother travel to calendar appointments.
Depending on the features available to you, CalHop may:
- - Access calendar events you authorize;
- - Access your device location;
- - Identify appointments that contain travel locations;
- - Estimate travel times;
- - Calculate suggested departure or “leave by” times;
- - Provide traffic-related travel information;
- - Provide time-to-leave notifications;
- - Display upcoming appointments; and
- - Open supported third-party navigation applications, including Apple Maps, Google Maps, and Waze.
While CalHop serves as an effective travel-planning aid, it does not guarantee that you will arrive at a destination by any particular time.
2. Calendar and Location Access
CalHop requires access to specific device information and permissions to provide its functionality effectively, including:
- - Your calendar and calendar events;
- - Event titles, times, and locations;
- - Your current or approximate location; and
- - Notification permissions.
You may disable permissions through your device settings. Note that some CalHop features may not function if required permissions are disabled.
Our handling of personal information is described in the CalHop Privacy Policy.
3. Travel Times and Leave-By Estimates
Travel times, traffic information, routes, and leave-by times displayed by CalHop are estimates. Actual travel conditions may differ due to traffic, road closures, accidents, weather, and other circumstances outside CalHop's control.
You remain responsible for deciding when to depart, which route to take, and whether it is safe and appropriate to travel. Allow additional travel time where punctual arrival is important.
4. Navigation
CalHop may open third-party navigation applications or services. Navigation assistance is provided by the selected third-party service, not by CalHop.
You are responsible for complying with road rules and applicable laws and for exercising appropriate care while driving. Avoid interacting with CalHop or your mobile device while driving in ways that could be unsafe or unlawful.
5. CalHop Free
CalHop may offer certain functionality without a paid subscription. Free features and usage allowances may vary over time. CalHop may, for example, provide a limited number of complimentary travel calculations, or “Free Trips,” so users can experience selected CalHop Pro functionality before subscribing.
Unless otherwise stated, unused complimentary features hold no monetary value and cannot be exchanged for cash.
6. CalHop Pro
Some CalHop functionality requires a paid CalHop Pro subscription. CalHop Pro includes features such as:
- - Unlimited live travel-time calculations;
- - Automatic leave-by calculations;
- - Future appointment travel previews;
- - Traffic-related travel adjustments;
- - Time-to-leave notifications; and
- - Other premium functionality introduced over time.
The specific features included in CalHop Pro may evolve as CalHop is developed.
7. Subscriptions and Billing
CalHop Pro may be offered as a recurring monthly or annual subscription. When subscribing through Apple's App Store or another authorized application marketplace:
- - Payment is charged to your applicable store account;
- - Your subscription may automatically renew unless canceled;
- - Renewal may be charged within the period specified by the applicable store;
- - You can manage or cancel your subscription through your store account settings; and
- - Prices may vary by country, currency, taxes, and marketplace.
The price and billing period shown to you at the time of purchase will apply to that transaction. Deleting CalHop from your device does not automatically cancel an active subscription.
8. Automatic Renewal and Cancellation
Recurring CalHop Pro subscriptions automatically renew until canceled unless otherwise stated at the time of purchase. Cancellation normally takes effect at the end of the current paid subscription period, and you will generally retain Pro access until that period ends, subject to the applicable marketplace's terms.
9. Restore Purchases
If you have previously purchased CalHop Pro through a supported marketplace, CalHop may provide a Restore Purchases function based on your purchase history and account information.
10. Third-Party Services
CalHop relies on third-party platforms and services to deliver certain functionalities, including those provided by Apple, Google, Microsoft, Waze, RevenueCat, and other technology providers. Your use of these third-party services may also be subject to their respective terms and privacy policies. Please note that CalHop is not responsible for the availability, accuracy, or operation of third-party services.
11. Notifications
If enabled, CalHop may send notifications related to departure times, appointments, or changes in travel conditions. Notifications may be delayed, unavailable, or inaccurate due to device settings, operating-system restrictions, network connectivity, background-processing limitations, or third-party data availability. It’s advisable not to rely solely on CalHop notifications to determine when you need to leave for an appointment.
12. Acceptable Use
You must not:
- - Use CalHop for unlawful purposes;
- - Attempt to interfere with or compromise CalHop's operation or security;
- - Reverse engineer CalHop except where permitted by law;
- - Attempt to gain unauthorized access to CalHop systems or services;
- - Misuse third-party services accessed through CalHop; or
- - Use CalHop in ways that could endanger yourself or another person.
13. Availability and Changes
We may update, modify, add or remove CalHop features as necessary. We may also perform maintenance or temporarily suspend functionality for security, maintenance, technical, or operational reasons. We do not guarantee that CalHop or any individual feature will always be available without interruption.
14. Intellectual Property
CalHop, including its branding, software, interface, graphics, logos, and original content, is owned by or licensed to CalHop and is protected by applicable intellectual property laws. These Terms grant you a limited, personal, non-exclusive, non-transferable right to use CalHop in accordance with these Terms. They do not transfer ownership of CalHop or its intellectual property to you.
15. Consumer Rights
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded, restricted, or modified, including rights that may apply under the Australian Consumer Law. Where our liability cannot lawfully be excluded, these Terms will apply only to the maximum extent permitted by law.
16. Limitation of Liability
To the maximum extent permitted by law, CalHop is not liable for loss arising solely from reliance on estimated travel times, suggested departure times, traffic information, third-party navigation information, or delayed or unavailable notifications. You are responsible for your travel decisions, personal safety, and compliance with applicable laws. Nothing in this section limits liability that cannot legally be limited or excluded.
17. Privacy
Your use of CalHop is also subject to our Privacy Policy.
Privacy Policy: https://calhop.com.au/privacy-policy
18. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and provide additional notice where appropriate. Your continued use of CalHop after updated Terms take effect constitutes acceptance of the updated Terms to the extent permitted by law.
19. Contact and Support
If you have questions about these Terms or need assistance with CalHop, please reach out to us through:
CalHop Support